Thursday, January 29, 2026

"Gartner Predicts Fewer Than 20 Companies Will Scale Humanoid Robots for Manufacturing and Supply Chain to Production Stage by 2028"

Press release from Gartner, January 21:

Humanoid Robots Will Stall at Pilot Scale, While Polyfunctional Robots Win the Warehouse

Through 2028, less than 100 companies will progress humanoid robot proofs of concept beyond experimentation, with fewer than 20 companies going live in production for supply chain and manufacturing use cases, according to Gartner, Inc., a business and technology insights company. Most production deployments of humanoid robots during this time will remain limited to tightly controlled environments, rather than in dynamic and high-throughput supply chain operations.

Humanoid robots—designed to mimic the human body in shape, function, and locomotion—are attracting attention from chief supply chain officers (CSCOs) seeking solutions to workforce challenges and rising labor costs. These robots feature AI-enabled systems, advanced sensors, and machine learning algorithms intended to dynamically adapt to multiple tasks. However, Gartner research indicates that the hype surrounding humanoid robots is outpacing their readiness for large-scale deployment.

“The promise of humanoid robots is compelling, but the reality is that the technology remains immature and far from meeting expectations for versatility and cost-effectiveness,” said Abdil Tunca, Senior Principal Analyst in Gartner’s Supply Chain practice. “CSCOs must carefully evaluate readiness and avoid overcommitting resources to solutions that cannot yet deliver on their potential.”

Humanoid robots replicate human form and movement, incorporating heads with sensors and cameras, arms and grippers for manipulation, and legs for locomotion. While this form factor offers certain advantages, Gartner notes that alternative designs—such as polyfunctional robots equipped with wheels or sensors in unconventional placements—may provide superior performance and adaptability for supply chain operations.

Despite their potential, humanoid robots face significant barriers to supply chain, logistics and manufacturing adoption:

  • Technological limitations: Current models lack the dexterity, intelligence, and adaptability required for complex, unstructured environments such as mixed SKU picking, trailer unloading or exception handling in high velocity warehouses.
  • Integration complexity: Compatibility with existing systems and workflows remains a challenge.
  • High costs: Substantial upfront investment and ongoing maintenance expenses must be weighed against uncertain returns. With the current technology and costs, humanoids cost multiple times more than task specific polyfunctional robots while delivering lower throughput and uptime.
  • Energy constraints: Limited battery life restricts operational time for high-mobility tasks.

Polyfunctional Robots: Optimized for Flexibility

Unlike humanoid robots, polyfunctional robots are optimized for flexibility without being constrained by human-like design. For example, a polyfunctional robot with wheels and a telescopic arm can move boxes, pick cases, scan inventory, and perform inspections, usually with higher uptime and using less energy than a humanoid that is attempting the same tasks. Polyfunctional robots can integrate features that enhance efficiency and durability, making them better suited for dynamic supply chain environments.

“Companies with a high risk appetite and focus on innovation are the best candidates for pursuing humanoid robots at present, given the unproven capabilities of these solutions, and related lack of clarity for return on investment,” said Caleb Thomson, Senior Director Analyst in Gartner’s Supply Chain practice. “For the majority of companies that will need to prioritize robots that maximize throughput-per-dollar invested, we expect polyfunctional robots to be the superior solution.”....

.....MUCH MORE 

So it looks like 2027 will be a very important year for Unitree, Tesla and the other 90 wannabe players. We shall see.

Here's Gartner's Hype Cycle for emerging technologies. Humanoids are bottom left and tagged by Gartner with an expected ten years to the Plateau of Productivity:

https://emt.gartnerweb.com/ngw/globalassets/en/newsroom/images/graphs/2025-emerging-tech-hype-cycle.png 

Of course that also implies we are quite a ways from the Trough of Disillusionment at well.

And of course, your mileage may vary: 

September 13, 2022 - Gartner Outlines Six Trends Driving Near-Term Adoption of Metaverse Technologies