Thursday, June 25, 2020

What Will Replace Zoom?: "An Opportunity for Innovators to Take Video Conferencing to the Next Level"

From the blog of Steve Blank, whs is sort of the Forrest Gump of Silicon Valley; if something happened he was there. (or in close proximity)*
Over the last month billions of people have been unwilling participants in the largest unintentional social experiment ever run – testing how video conferencing replaced face-to-face communication.
While we’ve discovered that in many cases it can, more importantly we’ve discovered that, regardless of bandwidth and video resolution, these apps are missing the cues humans use when they communicate. While we might be spending the same amount of time in meetings, we’re finding we’re less productive, social interactions are less satisfying and distance learning is less effective. And we’re frustrated that we don’t know why.
Here’s why video conferencing apps don’t capture the complexity of human interaction.

All of us sheltering at home have used video conferencing apps for virtual business meetings, virtual coffees with friends, family meetings, online classes, etc. And while the technology allows us to conduct business, see friends and transfer information one-on-one and one-to-many from our homes, there’s something missing. It’s just not the same as connecting live at the conference room table, the classroom or local coffee shop. And it seems more exhausting. Why?....
* About Steve
Put to a vote, I might have been chosen “least likely to succeed” in my New York City high school class. My path has taken me from repairing fighter planes in Thailand during the Vietnam War (a member of the Society of Wild Weasels), and I was lucky enough to arrive at the beginning of the boom times of Silicon Valley in 1978.

After 21 years in 8 high technology companies, I retired in 1999. I co-founded my last company, E.piphany, in my living room in 1996. My other startups include two semiconductor companies, Zilog and MIPS Computers, a workstation company Convergent Technologies, a consulting stint for a graphics hardware/software spinout Pixar, a supercomputer firm, Ardent, a computer peripheral supplier, SuperMac, a military intelligence systems supplier, ESL and a video game company, Rocket Science Games.

Total score: two large craters (Rocket Science and Ardent), one bubble home run (E.piphany) and several base hits.

After I retired, I took some time to reflect on my experience and wrote a book (actually my class text) about building early stage companies called Four Steps to the Epiphany. It first articulated the distinction between existing companies that execute business models versus startups that search for them – search versus execution is the concept that launched modern entrepreneurship. My latest book, co-authored with Bob Dorf, The Startup Owners Manual integrates 10 years of new knowledge.

I moved from being an entrepreneur to teaching entrepreneurship to both undergraduate and graduate students at Stanford, U.C. Berkeley, Columbia, NYU, UCSF and Imperial College. The “Customer Development” model that I developed in my book is one of the core themes in these classes and the core of the Lean Startup movement. In 2009, I was awarded the Stanford University Undergraduate Teaching Award in the department of Management Science and Engineering. The same year, the San Jose Mercury News listed me as one of the 10 Influencers in Silicon Valley. In 2010, I was awarded the Earl F. Cheit Outstanding Teaching Award at U.C. Berkeley Haas School of Business.

In 2011 at the request of the National Science Foundation I modified my Lean Launchpad class and it became the curriculum for the NSF I-Corps. 98 universities now teach the class. Science wrote an article about the I-Corps and so did Nature, the Economist, and Forbes. National Public Radio did a story on the class here and so did the San Jose Mercury. I testified in front of Congress about the success and future of the program.

In 2012 the Harvard Business Review listed me as one of the “Masters of Innovation” and I was the keynote at the National Governors Conference. My talk was on C-Span here, slides are here.
In 2013 Forbes listed me as one of the 30 most influential people in Tech. The May 2013 Harvard Business Review cover story was my article, “Why the Lean Startup Changes Everything” and in June I won the 2013 Silicon Valley Visionary Forum award, and the same month my wife and I were honored with the 2013 Northern California Environmental Leadership award.

All my coursework, syllabuses, and presentations can be found here. In 2012 I put my Lean LaunchPad class on-line and over 450,000 students have taken it. The NY Times had a few things to say about my work herehere and here.

In 2013 I partnered with UCSF and the National Science Foundation to offer the Lean LaunchPad class for Life Science and Healthcare (therapeutics, diagnostics, devices and digital health.) In 2014 the National Science Foundation and NCIIA awarded me the Outstanding Leadership Award for my work on developing the Innovation Corps curriculum....
....MORE (and more. and more)