From Seattle's own, GeekWire, October 22:
Amazon is bringing delivery details directly to drivers’ eyeballs.
The e-commerce giant on Wednesday confirmed that it’s developing new augmented reality glasses for delivery drivers, using AI and computer vision to help them scan packages, follow turn-by-turn walking directions, and capture proof of delivery, among other features.
Amazon says the goal is to create a hands-free experience, making the job safer and more seamless by reducing the need for drivers to look down at a device.
Scenarios shown by the company make it clear that the devices activate after parking, not while driving, which could help to alleviate safety and regulatory concerns. But the devices play into larger questions about the workload on drivers, and a history of technology efficiencies at Amazon’s fulfillment hubs pushing workers to the limits of human capacity and safety.
It’s also another opportunity for the company to track and monitor the work done by drivers, adding more pressure to a job that already comes with demanding delivery targets.
The wearable system was developed with input from hundreds of drivers, according to the company. It includes a small controller worn on the driver’s vest that houses operational controls, a swappable battery for all-day use, and a dedicated emergency button....
....MUCH MORE
