Sunday, April 7, 2024

Can This Be True?: Amazon's 'Just Walk Out' Stores Relied On 1000 People In India Watching What You Put In Your Cart (AMZN)

From The Hindustan Times, April 3:

1000 Indians part of Amazon's “generative AI” driven Just Walk Out project in Fresh stores: Report

What was billed a self-checkout system powered by cameras and censors, giving the illusion of an automated system turned out to be a little different…

Amazon is phasing out its Just Walk Out tech from all of its Fresh grocery stores in the US, according to a report in The Information. It would appear that what was billed as an AI endeavour included thousands of Indians adding items to carts and charging the customers depending on what objects they walked out with.

Just Walk Out was billed a self-checkout system powered by cameras and censors, giving the illusion of an automated system.

Amazon had claimed: “The feat is a combination of computer vision, object recognition, advanced sensors, deep machine learning models, and generative AI—a type of artificial intelligence that has recently captured the public’s imagination.”

Jon Jenkins, vice president of Just Walk Out technology had said: “Our tech is able to distinguish shoppers from one another, without collecting or using any of their biometric information. Just Walk Out technology detects when a shopper’s hand interacts with a product on the shelf. When that happens, machine learning algorithms make sure the correct item is added to the virtual cart—all without any specific knowledge about the person.”

The truth however is a little less exciting....

....MUCH MORE

Yes, sadly it is all too true.

Previously (2018):