Tuesday, August 1, 2023

"Uber CEO stunned by $52 fare charged for 3-mile ride in NYC: ‘Wow!’" (UBER)

Hmmm...that may help explain this morning's "Milestone: Uber Reports Its First Quarterly Operating Profit (UBER)".

From The New York Post, August 1:

Uber’s loathed surge pricing left even its own CEO with sticker shock.

A journalist who took an Uber from downtown Manhattan to interview the company’s boss Dara Khosrowshahi on the West Side paid $51.69, including the driver’s tip, for the 2.95-mile trip.

“Oh my God. Wow,” Khosrowshahi exclaimed when he was shown the eye-popping fare by Wired editor-at-large of Steven Levy, who revealed their conversation Tuesday.

In his sitdown with Khosrowshahi — which happened in May at Uber’s annual product event Go-Get — Levy asked the executive to guess the cost of the trip.

“Twenty bucks,” ventured Khosrowshahi, whose company announced it turned its first-ever operating profit when it released second-quarter earnings Tuesday.

Levy informed the ride-share boss how far off he was and told him: “Five minutes earlier, the price was $20 higher.”

Khosrowshahi attributed the head-scratching fee to “surge pricing,” according to Levy.

“A surge makes no sense,” the journalist replied. “It’s 10 a.m. on a sunny weekday, and it’s not like the president’s in town.”....