Monday, October 18, 2010

Banks hired hair stylists to process foreclosure documents (BAC; GS; WFC)

Don't worry, you're in the hands of a professional.


From the AP:
In an effort to rush through thousands of home foreclosures since 2007, financial institutions and their mortgage servicing departments hired hair stylists, Walmart floor workers and people who had worked on assembly lines and installed them in "foreclosure expert" jobs with no formal training, a Florida lawyer says.
In depositions released Tuesday, many of those workers testified that they barely knew what a mortgage was. Some couldn't define the word "affidavit." Others didn't know what a complaint was, or even what was meant by personal property. Most troubling, several said they knew they were lying when they signed the foreclosure affidavits and that they agreed with the defense lawyers' accusations about document fraud.

"The mortgage servicers hired people who would never question authority," said Peter Ticktin, a Deerfield Beach, Fla., lawyer who is defending 3,000 homeowners in foreclosure cases. As part of his work, Ticktin gathered 150 depositions from bank employees who say they signed foreclosure affidavits without reviewing the documents or ever laying eyes on them -- earning them the name "robo-signers."

The deposed employees worked for the mortgage service divisions of banks such as Bank of America and JP Morgan Chase, as well as for mortgage servicers like Litton Loan Servicing, a division of Goldman Sachs....MORE
HT: DealJournal who look at the bright side:
...Say what you will about foreclosure mess now, but it did open door for some who lack the typical qualification for a career in finance. The Associated Press reports that “in an effort to rush through thousands of home foreclosures since 2007, financial institutions and their mortgage servicing departments hired hair stylists, Wal-Mart floor workers and people who had worked on assembly lines and installed them in “foreclosure expert” jobs with no formal training.

Weekend reading:

What happened?: A primer on the foreclosure mess.
Seriously? Another take on how the sausage was made
Value play: Which banks are getting the most bang for their compensation bucks?