Tuesday, May 16, 2017

North American Starbucks Payment Systems Down: Cash Only (or free) (SBUX)

From Reuters:
Starbucks software glitch takes some stores offline

http://s2.reutersmedia.net/resources/r/?m=02&d=20170516&t=2&i=1184957299&w=&fh=&fw=&ll=780&pl=468&sq=&r=LYNXNPED4F13C
A sign informing customers that electronic payments are not functioning is seen at the entrance of 
a Starbucks coffee shop in Toronto, Ontario, Canada May 16, 2017. REUTERS/Chris Helgren
Some U.S. and Canadian Starbucks Corp (SBUX.O) stores were only accepting cash on Tuesday because of a payment system outage that the company blamed on an overnight software update that knocked some cash registers offline.

Starbucks spokeswoman Madeleine Löwenborg-Frick said the company pushed out a software update in line with normal practices and that the outage was unrelated to the "WannaCry" ransomware attack that infected more than 300,000 computers worldwide.

"Our systems have not been compromised by any third party," she said in an email, adding that the company hoped to have all stores back online "shortly."...MORE
Chicago's WGN included some customer tweets in their coverage:

While in Miami 'free' is the word of the day:
Some Starbucks Offering Free Drinks Amid Reported Computer Outage
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