Thursday, December 22, 2022

FCC Proposes Record-Breaking $300 Million Fine Against Automobile Warranty Robocaller

From Bleeping Computer, December 21:

The U.S. Federal Communications Commission proposed today a record-breaking $300 million fine against an auto warranty robocall operation that made billions of calls to more than 550 million phones across the United States.

This operation was run by Michael Aaron Jones and Roy Cox, Jr. since at least 2018, and it was the largest robocall operation ever investigated by the FCC.

Their robocall sales lead generation scheme was designed to sell vehicle service contracts deceptively marketed as car warranties in phone calls described by those on the other end of the line as "incessant" and "harassment."

Such robocalls also reached healthcare workers during the COVID pandemic and spoofed hospitals' phone numbers, leading people who received them to call back and block the hospitals' phone lines.

"This robocall scheme made more than 5 billion robocalls to more than half a billion phone numbers during a three-month span in 2021, using pre-recorded voice calls to press consumers to speak to a 'warranty specialist' about extending or reinstating their car's warranty," the FCC said....

....MUCH MORE